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Frequently Asked Questions

Q. Is legs11com a limited company?
A. Legs11.com is the online trading name of Gorgeous Limited, a Jersey, Channel Islands registered company owned and operated by resident directors under the Regulation of Undertakings (Jersey) Law 1996 and registered with the Jersey Financial Services Commission no.93103

Q. How long from point of order should I expect to receive my purchase?
A. Orders received before 2.00pm on normal working days (ie: Monday-Friday) are despatched same day. Orders received after that time will be despatched on the following day. Orders received on Saturdays and Sundays will be despatched on the following Monday. Goods to UK and Channel Island addresses should be received within 2-5 working days, and 14 days should be allowed for all overseas addresses. However, delivery of postal packages made in some areas may not be daily, and/or restricted. Therefore up to 14 days should be allowed for all deliveries. Should your order no be received in that time please contact our customer care department customercare@legs11.com

Q. Do  legs11.com charge for postage, packing and delivery?

A. Postage charges to the UK and Channel Islands are currently £2.00 per order.

B. Postage charges to Europe are currently £4.00 per order.

C. Postage charges to USA and Rest of the World are currently £6.00 per order 

 

Q. Are prices on your website inclusive of VAT?
A. Where applicable, yes. Gorgeous Limited is registered under Import VAT Pre-Paid Authoristation No 134C, so any VAT payable on your order is prepaid by us under the above authorisation.

Q. What if the goods I purchase arrive damaged?
A. Please refer to our Refund and Replacement Policy which details the procedures and policies we operate in this event.

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